What a marvellous time I’ve had working with you, and I deeply appreciate the positive difference it has made to me as a person, to my effectiveness in my work, and to the contribution I feel able to make to my organisation.  Constructing the 18 month plan gave me such clarity – it really has put me back in control – very positively – of my own future.  I have been truly amazed at how powerful such a simple tool can be and I can’t thank you enough for helping me with this.